TICKET SALES INFORMATION

TIQFF TICKET PACKAGE

 

Price: NT$510 per package (3 tickets).

Package Sales Period: Sep 16 (Sat) 12:00 - Nov 19 (Sun) 12:00 at FamilyMart stores (FamiPort) and online via FamiTicket (FamiPort pickup fee : NT$25 / per transaction).

Screening Selection Period: Sep 17 (Sun) 12:00 – Nov 19 (Sun). Screening selection can only be done at FamilyMart stores (FamiPort).

Gifts available for exchange at service counters with original package ticket (with serial number) while supplies last. Gifts may vary.

 

INDIVIDUAL TICKETS

Admission Prices

General: NT $200

Disabled or Senior Citizen: NT $100 (For senior citizens aged 65 and 65+ or disabled person with one companion. Please present a valid ID at entrance. If no valid ID is presented, one has to make up the discounted disparity.)

Sales Period: Individual tickets are available from Sep 17 (Sun) 12:00 – Nov 19 (Sun) at FamilyMart stores (FamiPort) and online via FamiTicket (FamiPort pickup fee : NT$25 / per transaction).

 

« Tickets purchased at FamiPort at FamilyMart convenience stores must be paid with cash. Tickets purchased on the Internet through FamiTicket can be paid with credit cards.

« After the festival begins, only individual tickets may be purchased at service counters at the festival locations.

« Service counters will be open 30 minutes before the first screening of the day until 20 minutes after the last screening begins.

 

SPECIAL THEMED DEALS

« Midnight Marathon: NT$ 299 per ticket, Oct 21 (Sat) 21:30 Taipei TIQFF

« ★ Restrictions: Valid for “Midnight Marathon” Event Only. Please see P.12 for more details.

« Party for the “Perverted”: NT$ 250 per ticket, Oct 22 (Sun) 21:50 Taipei TIQFF.

« ★ Restrictions: Valid only for “Party for the Perverted” event. Please see P.12 for more details.

 

REFUNDS

«  Packages may only be refunded in whole (including gifts) and before Nov 9 (Thu) screenings have been selected, the package is non-refundable. There will be a 10% service charge per package. Refunded tickets must be mailed to FamiTicket by registered mail before Oct 22 (address below).

«  For individual tickets purchased at FamiPort, refund shall be made by registered mail no later than five days before the screening (including the day of screening). A service charge of 10% per ticket will be charged.

«  For FamiPort ticket refunds, please send the ticket by registered mail to FamiTicket (TIQFF) 3F, No 61, Section 2, Zhongshan North Road, Taipei City (Include your name, phone number, a copy of the cover of your bank book (Taiwan banks only) or the first and the last 4 digits of credit card numbers for patrons who paid with credit card). Please note that refunds take 15 - 20 working days.

«  For tickets purchased at the window, refund of an individual ticket shall be made no later than five days before the screening (including the day of screening). Please go to the service counter at the festival location.

«  Group tickets cannot be refunded.

«  Ticket exchanges are processed as refunds. Please follow the procedures above and purchase new ticket.

 

NOTE

«  There is no pre-assigned seating. Seat selection is on a first-come, first-served basis upon arrival.

«  Admission is permitted only with valid tickets. Tickets will NOT be re-issued if they are lost or damaged.

«  NO admittance 20 minutes after each program starts. Latecomers will not be refunded.

«  As seats are limited for each screening, we advise that you book and purchase early.

«  Please follow the cinema guidelines for outside food and drinks

«  Kaohsiung venue is on Kaohsiung Main Library premises. Please abide by the regulations of the premises: do not eat or drink; keep the noise down.

«  Kaohsiung venue post-screening Q&A session offers study credits for teachers. Teachers may register at screening and sign off after Q&A session.

«  Tickets to each screening are available at FamiPort and FamiTicket only before it starts.

«  Limited wheelchair seating is provided. For seat reservation, please contact 0975-068-995 in advance.

«  Children under the age of 3 or shorter than 100cm cannot be admitted.

«  For safety reasons, please do not linger, stand or sit on the aisles or non-seating areas.

«  Any use of photography or recording devices is strictly forbidden in the cinema.

«  In the event of natural disasters or force majeure, screenings are subject to change or cancellation without notice.

«  The Festival reserves all rights to change the program schedule due to unexpected occurrences. Latest updates will be announced on our official website: www.tiqff.com.

 

FamiPort 24HR Service Hotline :

0800-016-138 or (02)2659-9900 (9:00-18:00, Mon - Fri)

TIQFF Customer Service Hotline : (07)310-5953, 0975-068995

Service hours :

«  Before TIQFF official start 10/20, 2017|10:00-18:00, Mon-Fri

«  During TIQFF, our service counters will be open at screening locations 30 minutes before the first screening of the day and will close 20 minutes after the last screening begins. Pleasw note the dates at each venue below:

Taipei(10/20-10/27), Taichung(11/4-11/5), Kaohsiung(11/10-12;11/17-19)