KAOHSUING & TAICHUNG TICKET SALES INFORMATION

 

 

REGULAR TICKETS

  • Price: NT$170 per admission.
  • When to buy:
    Kaohsiung Screenings: Available from 12:00 Sat. 01nd Oct. to Sun. 20th Nov.
    Taichung Screenings: Available from 12:00 Tue. 01nd Nov. to Sun. 18th Dec.
  • Where to buy: FamilyMart stores (FamiPort) and online via FamiTicket.

 

 

CONCESSION

  • Disabled (and one company) / Senior Citizen(Age 65+): NT$85.
  • (Please present a valid ID at entrance. Patrons unable to present proof of eligibility are required to pay Regular Price.)
  • When to buy:
    Kaohsiung Screenings: Available from 12:00 Sat. 01nd Oct. to Sun. 20th Nov.
    Taichung Screenings: Available from 12:00 Tue. 01nd Nov. to Sun. 18th Dec.
  • Where to buy: FamilyMart stores (FamiPort) and online via FamiTicket.

 

TICKET SALES INFORMATION

  • Purchase Tickets in Family Mart by FamiPort, cashiers will accept cash only
  • Purchase Tickets online on FamiTicket, only accept credit cards(charged an additional fee of NT$25.)
  • Tickets are also available at the information desk of  venue during the festival.
  • Information desk will be open 30 minutes before the first screening of the day and closed 20 minutes after the last screening starts.

 

REFUNDS

  • TIQFF ticket package must be refunded in full (including gifts), a handling fee of 10% per packages will be charged. Ticket package is only refundable before Fri. 21st Oct.
  • Individual tickets refund must be claimed at least FIVE days before the scheduled screening, a handling fee of 10% per ticket will be charged.
  • Please send the ticket by registered mail to FamiTicket (TIQFF) 3F, No 61, Section 2, Zhongshan North Road, Taipei City (Include your name, phone number, a copy of the cover of your bank book or the first and the last 4 digits of credit card numbers for patrons who paid with credit card). Please note that refunds take 20 working days.
  • For tickets purchased at the information desk, refund or exchange of an individual ticket shall be made no later than the day before the scheduled screening, a handling fee of 10% per package will be charged.
  • Group ticket does not offer refunds or exchanges.
  • Ticket exchange is deemed as ticket refund. Patrons who want to exchange their tickets must follow the refund rules above.

 

PLEASE NOTE

  • There is no pre-assigned seating. Seat Selection is on a first-come, first served basis upon arrival.
  • To ensure better air and space qualities, no food or drink is allowed in Kaohsiung Main Public Library.
  • Tiqff ticket package is only for screenings in Taipei.
  • Please keep the ticket for admissions. Tickets will NOT be re-issued if lost or damaged. 
  • To manage screening quality and to show respect to other audience, latecomers will not be admitted to the screening 20 minutes after the film begins, and the ticket is non-refundable.
  • As seats are limited for each screening, we advise that you book and purchase early.
  • Please follow the rules for eating or drinking at the theatre.
  • Tickets sales for each screening end on FamiPort one hour before the screening starts.
  • Barrier-free seat availability is limited. Please make a reservation by phone in advance 0975-068995.
  • Children under the age of 3 or shorter than 100cm cannot be admitted.
  • For safety reasons, please do not linger, stand or sit on the aisles or non-seating areas.
  • Any use of photography or recording devices is strictly forbidden in the theatre.
  • In the event of natural disasters or force majeure, screenings are subject to change or cancellation without notice.
  • The Festival reserves all rights to change the program schedule due to unexpected occurrences. All the latest updates will be announced on our official website: www.tiqff.com.

 

Service Hotline

  • TIQFF Customer Service Hotline: (07)536-9826, 0975-068995
    Before the festival: 10:00-18:30, Mon – Fri
    During the festival: 30 minutes before the first screening of the day until 20 minutes after the last screening starts.
  • FamiPort Service Hotline: 0800-016-138(24HR)
    (02)2659-9900 (9:00-18:00, Mon - Fri)